/* ŞikayetBurda — gönderilen referans ekranları esas alınarak düzenlendi. */
@font-face{font-family:Metropolis;src:url('/assets/fonts/Metropolis-Regular.woff2') format('woff2');font-weight:400;font-style:normal;font-display:swap}
@font-face{font-family:Metropolis;src:url('/assets/fonts/Metropolis-Medium.woff2') format('woff2');font-weight:500;font-style:normal;font-display:swap}
@font-face{font-family:Metropolis;src:url('/assets/fonts/Metropolis-SemiBold.woff2') format('woff2');font-weight:600;font-style:normal;font-display:swap}
@font-face{font-family:Metropolis;src:url('/assets/fonts/Metropolis-Bold.woff2') format('woff2');font-weight:700;font-style:normal;font-display:swap}
:root{--bg:#fff;--surface:#f1eef7;--card:#fff;--border:#e0dce9;--ink:#404040;--heading:#272634;--muted:#898391;--brand:#675de1;--brand-ink:#564ac7;--brand-weak:#f0effb;--link:#675de1;--ok:#389b89;--ok-bg:#e7f8f1;--warn:#ad792e;--warn-bg:#fff6e6;--ans:#675de1;--ans-bg:#f0effb;--shadow:none;--radius:16px;--radius-sm:10px;--f-body:Metropolis,Arial,sans-serif;--f-display:Metropolis,Arial,sans-serif;--mint:#70d6c4}
:root[data-theme="dark"]{--bg:#272634;--surface:#32313f;--card:#302f3d;--border:#484754;--ink:#f1f1f5;--heading:#fff;--muted:#afadbb;--brand:#aaa0ff;--brand-ink:#b8b0ff;--brand-weak:#3a354e;--link:#aaa0ff;--ok:#8cd6c6;--ok-bg:#283f3a;--warn:#e2bc77;--warn-bg:#453b2c;--ans:#aaa0ff;--ans-bg:#3a354e;color-scheme:dark}
*{box-sizing:border-box}html{-webkit-text-size-adjust:100%;scroll-padding-top:120px}body{margin:0;background:var(--bg);color:var(--ink);font-family:var(--f-body);font-size:16px;line-height:1.6;-webkit-font-smoothing:antialiased}h1,h2,h3,h4{font-family:var(--f-display);line-height:1.3;letter-spacing:-.025em;margin:0;font-weight:600}a{color:inherit;text-decoration:none}a:hover{color:var(--brand)}button,input,select,textarea{font:inherit}button{cursor:pointer}img{max-width:100%;height:auto}.i{width:1.15em;height:1.15em;vertical-align:-.15em;flex-shrink:0}.muted{color:var(--muted)}.tnum{font-variant-numeric:tabular-nums}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}:focus-visible{outline:2px solid var(--brand);outline-offset:4px}.skip{position:absolute;left:-999px;top:0;z-index:200;background:var(--brand);color:#fff;padding:12px}.skip:focus{left:0}.wrap{width:100%;max-width:1280px;margin-inline:auto;padding-inline:32px;min-width:0}
/* Navigation and actions */
.platform-bar{background:#272634;color:#e9e7f2;text-align:center;padding:8px 20px;font-size:12px;line-height:1.5}.platform-bar strong{color:#fff;font-weight:600}.site-header{position:sticky;top:0;z-index:50;background:var(--card);border-bottom:1px solid var(--border);box-shadow:0 3px 16px #27263406}.header-inner{max-width:1440px;min-height:88px;display:flex;align-items:center;gap:22px;padding-block:15px}.brand{display:inline-flex;align-items:center;gap:8px;flex-shrink:0}.brand .mark{width:33px;height:33px}.brand b{color:#252158;font-size:25px;font-weight:600;letter-spacing:-.07em;white-space:nowrap}.brand b span{color:inherit}.header-nav{display:flex;align-items:center;gap:4px;white-space:nowrap}.header-nav a{font-size:14px;font-weight:600;color:#777584;padding:10px 12px;border-radius:10px}.header-nav a:hover{background:var(--surface);color:var(--heading)}.header-nav a[aria-current]{background:var(--brand-weak);color:var(--brand)}.header-search{position:relative;display:flex;align-items:center;flex:1;min-width:0}.header-search>.i{position:absolute;left:15px;color:#777584;pointer-events:none}.header-search input{width:100%;height:45px;background:var(--surface);color:var(--ink);border:1px solid var(--border);border-radius:99px;padding:0 16px 0 42px;font-size:13px;min-width:0}.header-actions{display:flex;align-items:center;gap:18px;flex-shrink:0;margin-left:auto}.login-link{font-size:13px;color:#656174;font-weight:600;white-space:nowrap}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:46px;padding:12px 22px;font-size:14px;font-weight:600;line-height:1.3;white-space:nowrap;border:1px solid transparent;border-radius:12px;transition:background .15s,box-shadow .15s,transform .15s}.btn-primary{color:#fff;background:#675de1;border-color:#675de1;box-shadow:0 4px 10px #675de126}.btn-primary:hover{color:#fff;background:#574bd0;box-shadow:0 6px 16px #675de13a;transform:translateY(-1px)}.btn-ghost{border-color:#d6d1e5;background:var(--card);color:var(--heading)}.btn-ghost:hover{background:var(--brand-weak);border-color:#b8adef}.btn-block{width:100%}.icon-btn{display:inline-flex;align-items:center;justify-content:center;width:42px;height:42px;border-radius:12px;border:1px solid var(--border);background:var(--surface);color:var(--heading)}.menu-btn{display:none}.user-chip{display:flex;align-items:center;gap:7px;font-size:13px}.sheet{display:none;background:var(--card);border-top:1px solid var(--border);box-shadow:0 15px 20px #2726340a}.sheet.open{display:block}.sheet .wrap{display:grid;padding-block:20px;gap:5px}.sheet .wrap>a{padding:10px 13px;border-radius:9px;background:var(--surface);font-weight:500}.sheet button{border:0;background:transparent;color:var(--ink);padding:8px}.mobile-search{display:flex;margin-bottom:10px;border:1px solid var(--border);border-radius:10px;overflow:hidden;background:var(--surface)}.mobile-search input{width:100%;min-width:0;border:0;background:none;padding:12px;color:var(--ink)}.mobile-search button{color:var(--brand)}.page-home .header-inner>.header-search{display:none}
/* Brand emblems use a shared, code-native identity system. */
.brand-emblem{width:68px;height:68px;display:inline-flex;position:relative;align-items:center;justify-content:center;flex-shrink:0;isolation:isolate;overflow:hidden;background:#f0edff;color:#6154ca;border:1px solid #e3ddfc;border-radius:17px;font-size:24px;font-weight:700;letter-spacing:-.06em;line-height:1}.brand-emblem svg{position:absolute;width:100%;height:100%;inset:0;color:#c6bdf0;z-index:-1}.brand-emblem span{background:#f0edff;padding:5px 3px}.brand-emblem.emblem-large{width:110px;height:110px;border-radius:24px;font-size:37px;box-shadow:0 8px 25px #675de112}.brand-emblem.emblem-small{width:43px;height:43px;border-radius:12px;font-size:17px}.brand-logo{border:0;background:none;border-radius:0;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;width:72px;height:72px}.brand-logo .brand-emblem{width:100%;height:100%}.avatar{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;width:46px;height:46px;color:#fff;font-size:22px;border-radius:50%;font-weight:500;line-height:1}.avatar.sm{width:42px;height:42px;font-size:20px}.avatar.lg{width:68px;height:68px;font-size:30px}.verified{display:inline-flex;align-items:center;color:var(--brand)}.verified .i{width:14px;height:14px}
/* Home */
.hero{background:#f1eff9;overflow:hidden;border-bottom:1px solid #e4e0f0}.hero-in{display:grid;grid-template-columns:1.05fr 1fr;align-items:center;gap:30px;min-height:555px;padding-block:26px}.hero-copy{padding-block:25px}.hero-kicker{display:inline-flex;align-items:center;gap:9px;font-size:13px;font-weight:600;color:#6257be;border:1px solid #d9d2f0;background:#ffffff80;border-radius:99px;padding:7px 13px;margin-bottom:21px}.hero h1{font-size:clamp(42px,4.6vw,61px);line-height:1.16;font-weight:600;letter-spacing:-.045em;color:#272634;margin-bottom:20px}.hero h1 span{color:#675de1;font-weight:600}.hero-description{font-size:16px;line-height:1.8;color:#706a82;margin:0 0 28px}.hero-search{display:flex;align-items:center;background:#fff;border:1px solid #d7d0e9;box-shadow:0 6px 20px #4b3f7621;min-height:64px;border-radius:15px;padding:6px 6px 6px 18px;gap:12px;max-width:565px}.hero-search>.i{color:#716887;width:22px;height:22px}.hero-search input{width:100%;min-width:0;flex:1;border:0;background:transparent;outline:0;font-size:14px;color:#404040}.hero-search .btn{min-height:49px;padding-inline:26px;border-radius:10px}.hero-shortcuts{display:flex;flex-wrap:wrap;gap:8px;margin-top:18px;font-size:11px;align-items:center;color:#817790}.hero-shortcuts>a{display:inline-flex;gap:4px;align-items:center;padding:4px 8px;border-radius:6px;color:#645b7a;background:#e7e2f2}.hero-visual{margin:0;align-self:stretch;display:flex;align-items:center}.hero-visual img{width:100%;display:block;aspect-ratio:1;object-fit:contain;max-height:535px}.spotlight{background:#f1f1f7;padding:65px 0 70px}.section-heading{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:30px}.section-heading h2{font-size:35px;font-weight:500;color:var(--heading);letter-spacing:-.035em}.section-heading>a{font-size:13px;color:var(--brand);display:inline-flex;align-items:center;gap:7px;font-weight:600}.feed{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:22px}.cplx{display:flex;flex-direction:column;gap:14px;background:var(--card);border:1px solid #e0ddeb;border-radius:18px;padding:24px;min-width:0;box-shadow:0 5px 15px #312e4d04;transition:box-shadow .2s,border-color .2s}.cplx:hover{border-color:#c9c0e7;box-shadow:0 8px 25px #312e4d0b}.cplx-top{display:flex;align-items:center;gap:11px;min-width:0}.cplx-top .bn{min-width:0;flex:1}.cplx-top strong{font-weight:600;font-size:15px}.cplx-top small{display:block;color:var(--muted);font-size:11px;margin-top:3px}.cplx-top .status{font-size:9px;padding:5px 7px}.cplx h3{font-size:18px;font-weight:600;line-height:1.5;letter-spacing:-.025em}.cplx>p{font-size:13px;line-height:1.85;color:var(--muted);margin:0;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.cplx-foot{display:flex;align-items:center;gap:16px;border-top:1px solid var(--border);padding-top:14px;margin-top:auto;color:var(--muted);font-size:11px}.cplx-foot>span{display:flex;align-items:center;gap:5px}.cplx-foot>a{margin-left:auto;width:29px;height:29px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:var(--brand-weak);color:var(--brand)}
/* Shared layouts, surfaces and cards */
.block{padding-block:65px}.block.tint{background:var(--surface)}.head{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:28px}.head h2{font-size:28px}.head p{font-size:14px;color:var(--muted);margin:9px 0 0}.head .ey,.eyebrow{display:block;font-size:11px;font-weight:600;color:var(--brand);margin-bottom:7px;letter-spacing:.045em}.more{font-size:13px;color:var(--brand)}.section-description{font-size:16px;color:var(--muted);margin:-10px 0 35px;max-width:750px}.trend-accent{color:#69c6b4;font-weight:500}.cat-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:16px}.cat{display:flex;flex-direction:column;align-items:flex-start;gap:12px;background:var(--card);border-radius:16px;padding:23px 20px;border:1px solid var(--border);min-width:0}.cat:hover{border-color:#bdb2e5;box-shadow:0 5px 15px #27263408}.cat .ic{color:var(--brand);background:var(--brand-weak);display:flex;align-items:center;justify-content:center;width:45px;height:45px;border-radius:12px;font-size:22px}.cat b{font-size:14px;font-weight:600}.cat>span:last-child{color:var(--muted);font-size:12px}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:20px}.stat{text-align:center;padding:25px 15px;background:var(--brand-weak);border:1px solid #e3def3;border-radius:18px}.stat b{display:block;font-size:44px;font-weight:600;color:var(--heading);letter-spacing:-.04em}.stat span{display:block;font-size:13px;color:var(--muted);margin-top:8px}.steps{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:25px}.step{border:1px solid var(--border);background:var(--card);border-radius:18px;padding:26px}.step .no{display:flex;align-items:center;justify-content:center;width:40px;height:40px;border-radius:11px;background:var(--brand-weak);font-size:19px;color:var(--brand);margin-bottom:20px}.step h3{font-size:19px;margin-bottom:12px}.step p{color:var(--muted);font-size:14px;margin:0;line-height:1.8}.how-it-works{background:var(--surface)}.crumbs{display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding-block:16px;color:var(--muted);font-size:12px;line-height:1.8}.crumbs .sep{color:#776b87}.layout-2{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:28px;align-items:start;min-width:0}.layout-2>div,.layout-2>article,.layout-2>aside{min-width:0}.page-hero{padding-block:38px 26px;background:var(--brand-weak);border-bottom:1px solid var(--border)}.page-hero h1{font-size:32px;color:var(--heading)}.page-hero p{color:var(--muted);max-width:800px;font-size:16px}.toolbar{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:30px}.seg{display:flex;gap:3px;background:#e7e4ee;padding:4px;border:1px solid #dcd6e9;border-radius:12px}.seg a{padding:9px 14px;font-size:12px;font-weight:500;color:#777083;border-radius:8px}.seg a[aria-current]{background:var(--card);color:var(--brand);box-shadow:0 2px 5px #2c204d12}.panel,.side-card{background:var(--card);border:1px solid var(--border);border-radius:18px;box-shadow:0 3px 8px #27263403}.side-card{margin:0 0 22px;padding:24px}.side-card h3{font-size:16px;font-weight:600;margin-bottom:19px;color:var(--heading)}.side-card p{font-size:13px;color:var(--muted);line-height:1.8;margin:0 0 18px}.side-list{display:grid}.side-list a{display:flex;justify-content:space-between;gap:10px;font-size:13px;border-bottom:1px solid var(--border);padding-block:13px}.side-list a:last-child{border:0}.side-list .n{color:var(--muted)}.clist{display:grid;gap:20px}.crow{padding:26px;background:var(--card);border:1px solid var(--border);border-radius:18px;display:flex;flex-direction:column;gap:15px;box-shadow:0 3px 8px #27263403}.complaint-card-head{display:flex;align-items:center;gap:12px}.complaint-author{display:flex;flex:1;flex-direction:column;gap:3px;min-width:0;line-height:1.6}.complaint-author strong{font-size:14px;font-weight:600}.complaint-author time{font-size:11px;color:var(--muted)}.complaint-card-head>.status{margin-left:auto}.complaint-brand{display:inline-flex;align-items:center;gap:6px;align-self:flex-start;font-size:12px;color:var(--brand);font-weight:600}.complaint-brand>.i:first-child{width:15px;height:15px}.crow h3{font-size:21px;line-height:1.5;font-weight:600;color:var(--heading)}.crow>p{font-size:14px;line-height:1.85;color:#797585;margin:0;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}.crow .foot{display:flex;align-items:center;gap:15px;flex-wrap:wrap;font-size:11px;color:var(--muted);padding-top:17px;border-top:1px solid #eeebf3}.crow .foot>div{display:flex;align-items:center;gap:7px;margin-right:auto}.crow .foot>span,.crow .foot>a{display:flex;gap:5px;align-items:center}.crow .foot .read-complaint{color:var(--brand);font-weight:600}.crow .star .i{width:14px;height:14px}.rating-caption{font-size:10px}.reply-preview{background:var(--brand-weak);border-left:3px solid #aaa0ed;padding:12px 15px;border-radius:0 9px 9px 0}.reply-preview>span{display:flex;align-items:center;gap:6px;color:var(--brand);font-size:11px;font-weight:600;margin-bottom:4px}.reply-preview>p{margin:0;font-size:12px;line-height:1.8;color:var(--muted)}.sidebar-help{background:#eae6fb;border:1px solid #d6cef4;border-radius:18px;padding:26px;color:#3b3258;margin-bottom:22px}.sidebar-help>.i{width:42px;height:42px;color:#675de1;background:#fff;padding:9px;border-radius:12px;box-sizing:content-box;margin-bottom:18px}.sidebar-help h3{font-size:21px;line-height:1.45}.sidebar-help p{color:#827592;font-size:13px;line-height:1.85;margin:14px 0 20px}.sidebar-tip{padding:23px;border:1px dashed #d2cae2;border-radius:15px;background:var(--surface);font-size:13px;line-height:1.8}.sidebar-tip>.i{color:var(--brand);margin-right:6px}.sidebar-tip p{color:var(--muted);margin-bottom:0}.related-brands{display:grid;gap:0}.related-brands>a{display:flex;align-items:center;gap:12px;padding:13px 0;border-top:1px solid #eeeaf4}.related-brands>a:first-child{border:0;padding-top:0}.related-brands>a:last-child{padding-bottom:0}.related-brands>a>span:nth-child(2){flex:1;min-width:0}.related-brands strong{display:block;font-weight:600;font-size:13px}.related-brands small{display:block;font-size:11px;color:var(--muted);margin-top:3px}.related-brands>a>.i{color:#776b87;width:15px}.category-side-list a>span:first-child{display:flex;gap:10px;align-items:center}.category-side-list .i{color:var(--brand)}.copy-link{border:1px solid #d8d1e7;border-radius:10px;display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:10px 14px;background:var(--card);color:#80758f;font-size:12px;white-space:nowrap}.copy-link:hover{background:var(--brand-weak);color:var(--brand)}
/* Brand profile and report */
.brand-canvas,.directory-canvas{background:#f4f3f8;border-top:1px solid #eeebf4}.brand-page{padding-top:28px;padding-bottom:65px}.brand-profile{background:var(--card);border:1px solid #ddd7eb;border-radius:22px;box-shadow:0 5px 20px #30254806;overflow:hidden}.brand-head{display:flex;align-items:center;gap:25px;padding:32px}.brand-heading{min-width:0;flex:1}.brand-subline{display:flex;align-items:center;gap:12px;color:#776b87;font-size:11px;margin-bottom:7px}.category-label{display:inline-flex;align-items:center;gap:6px;color:var(--brand);font-weight:500}.brand-head h1{font-size:33px;line-height:1.35;font-weight:700;color:var(--heading);letter-spacing:-.035em;overflow-wrap:anywhere}.brand-rating{display:flex;align-items:center;gap:6px;margin-top:13px;flex-wrap:wrap}.brand-rating strong{font-size:24px;font-weight:600;line-height:1}.brand-rating>span:not(.rating-symbol){font-size:13px;color:var(--muted)}.brand-rating a{font-size:12px;color:#8a809a;text-decoration:underline;text-underline-offset:3px;margin-left:8px}.profile-actions{display:flex;flex-direction:column;gap:10px;min-width:165px}.profile-actions .copy-link{border:0;background:none;padding:5px}.profile-metrics{display:grid;grid-template-columns:repeat(4,1fr);border-top:1px solid #e9e4f1;background:#faf9fd}.profile-metrics>div,.profile-metrics>a{display:flex;gap:13px;align-items:center;padding:22px 26px;border-right:1px solid #e9e4f1;min-width:0}.profile-metrics>:last-child{border:0}.metric-icon{display:flex;align-items:center;justify-content:center;flex-shrink:0;width:38px;height:38px;border:1px solid #e4def3;background:#eeebf8;color:#7a6abb;border-radius:11px}.profile-metrics strong{display:block;font-size:23px;color:var(--heading);font-weight:600;line-height:1.4}.profile-metrics small{font-size:11px;color:#776b87;line-height:1.5;display:block;margin-top:3px}.profile-nav{display:flex;align-items:center;gap:6px;margin-block:22px 26px;padding:6px;background:#e9e5f0;border:1px solid #ddd6e8;border-radius:13px;overflow-x:auto}.profile-nav>a{display:flex;align-items:center;justify-content:center;gap:8px;flex:1;padding:10px;font-size:12px;font-weight:500;white-space:nowrap;border-radius:9px;color:#776b87}.profile-nav>a[aria-current]{background:#fff;color:#675de1;box-shadow:0 2px 5px #30254809}.profile-nav>a:hover{color:#675de1;background:#f9f7ff}.profile-nav>a>span{font-size:10px;line-height:1;padding:4px 6px;background:#dcd6e7;color:#776b87;border-radius:5px}.brand-overview{background:var(--card);border:1px solid var(--border);border-radius:18px;padding:27px;scroll-margin-top:115px}.panel-heading{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:20px}.panel-heading h2{display:flex;align-items:center;gap:10px;font-size:20px;letter-spacing:-.035em;color:var(--heading)}.panel-heading h3{margin:0}.report-mark{display:flex;color:var(--brand);background:var(--brand-weak);border-radius:9px;padding:8px}.report-mark .i{width:19px;height:19px}.period-chip{display:inline-flex;align-items:center;justify-content:center;padding:6px 9px;border:1px solid #e4dfed;background:#f8f6fb;border-radius:7px;color:#776b87;font-size:10px;white-space:nowrap}.overview-intro{background:#f2eff9;border:1px solid #e4dff1;border-left:3px solid #a89ae4;padding:15px 18px;border-radius:0 10px 10px 0;font-size:13px;line-height:1.9;color:#776b87;margin:0}.overview-intro strong{color:#5f546e;font-weight:600}.report-visual{display:flex;gap:36px;align-items:center;padding:30px 7px 27px}.status-donut{width:152px;height:152px;flex-shrink:0;padding:14px;border-radius:50%;background:conic-gradient(#8d7ad8 0 var(--resolved),#c3b4ec var(--resolved) var(--answered),#e9e5f0 var(--answered) 100%);transform:rotate(-90deg)}.status-donut>div{border-radius:50%;background:var(--card);width:100%;height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;transform:rotate(90deg)}.status-donut strong{font-size:28px;font-weight:600;color:var(--heading);letter-spacing:-.04em}.status-donut span{font-size:11px;color:#776b87}.report-bars{display:grid;gap:19px;flex:1;min-width:0}.report-row{display:grid;grid-template-columns:1fr 30px;align-items:center;column-gap:12px;row-gap:8px;font-size:12px;color:#776b87}.report-row>span:first-child{display:flex;align-items:center;gap:8px}.report-row strong{font-weight:600;color:#675d76;text-align:right}.report-row small{text-align:right;font-size:10px;color:#776b87}.legend-dot{width:8px;height:8px;border-radius:3px;background:#c2b3ec;display:block}.legend-dot.resolved{background:#8d7ad8}.legend-dot.waiting{background:#e1dbe9}.report-track{height:5px;background:#f0edf5;border-radius:99px;overflow:hidden}.report-track i{display:block;background:#c3b4ec;height:100%;border-radius:99px}.report-track i.resolved{background:#8d7ad8}.report-track i.waiting{background:#ded6e8}.report-footnote{font-size:10px;color:#776b87;margin:0;padding-top:16px;border-top:1px solid #ece7f2;line-height:1.8;display:flex;align-items:flex-start;gap:7px}.report-footnote .i{margin-top:3px}.brand-complaints{margin-top:30px;scroll-margin-top:110px}.complaint-list-title{display:flex;align-items:baseline;justify-content:space-between;gap:15px;margin-bottom:22px}.complaint-list-title h2{font-size:24px;color:var(--heading)}.complaint-list-title>span{font-size:12px;color:#776b87;white-space:nowrap}.brand-faq{margin-top:30px;padding:27px}.brand-faq h2{font-size:21px;margin-bottom:24px}.brand-faq details{padding-block:17px;border-top:1px solid #e9e2f1}.brand-faq summary{font-size:13px;cursor:pointer;font-weight:500;display:flex;gap:15px;align-items:center;justify-content:space-between;list-style:none;color:#776b87}.brand-faq summary::-webkit-details-marker{display:none}.brand-faq summary>.i{color:#afa0bb;width:16px;height:16px;flex-shrink:0}.brand-faq details[open] summary>.i{transform:rotate(45deg)}.brand-faq p{font-size:13px;line-height:1.9;color:var(--muted);margin-bottom:0}.brand-sidebar{padding:0}.rating-summary{display:flex;align-items:center;gap:16px;margin-block:22px}.rating-summary>strong{font-size:38px;line-height:1;font-weight:600;letter-spacing:-.06em;color:var(--heading)}.rating-summary>strong>small{font-size:14px;font-weight:400;letter-spacing:0;color:#776b87;margin-left:2px}.rating-summary>div>span:last-child{display:block;font-size:11px;color:#776b87;margin-top:4px}.rating-distribution{display:grid;gap:10px}.rating-distribution>div{display:grid;grid-template-columns:25px 1fr 17px;gap:11px;align-items:center}.rating-distribution>div>span{display:flex;align-items:center;gap:4px;font-size:11px;color:#776b87}.rating-distribution .i{fill:#cdbacd;stroke:#cdbacd;width:10px;height:10px}.rating-distribution i{height:6px;background:#f0ebf4;border-radius:9px;overflow:hidden}.rating-distribution b{display:block;background:#a38bd2;height:100%;border-radius:9px}.rating-distribution small{font-size:10px;color:#776b87;text-align:right}.side-card .side-note{font-size:10px;margin:16px 0 0;color:#776b87}.activity-total{display:flex;align-items:baseline;gap:9px;line-height:1.2}.activity-total>strong{font-size:32px;letter-spacing:-.04em;color:var(--heading);font-weight:600}.activity-total>span{font-size:12px;color:#776b87}.activity-bars{display:flex;align-items:end;justify-content:space-between;gap:7px;height:115px;margin-top:15px}.activity-bars>div{display:flex;flex-direction:column;align-items:center;gap:5px;width:100%}.activity-bars i{display:block;width:100%;max-width:18px;background:#ad97d9;border-radius:5px 5px 2px 2px}.activity-bars span{font-size:9px;color:#776b87;line-height:1}.activity-bars small{font-size:8px;color:#776b87}.brand-website{display:flex;align-items:center;gap:6px;justify-content:space-between;color:var(--brand);font-size:12px;overflow-wrap:anywhere}.brand-about p{font-size:13px;color:#776b87}.about-category{display:flex;align-items:center;gap:8px;font-size:12px;color:#776b87;background:#f3edf7;border:1px solid #e8ddf0;border-radius:8px;padding:10px;margin-bottom:16px}.about-category>.i:last-child{margin-left:auto}.write-card{display:flex;align-items:center;gap:13px;min-height:88px;background:#675de1;box-shadow:0 5px 15px #675de12b;border:1px solid #675de1;border-radius:16px;padding:18px 21px;color:#fff;font-size:15px;font-weight:600;margin-bottom:22px}.write-card:hover{background:#5c50d1;color:#fff}.write-avatar{width:43px;height:43px;background:#ffffff25;color:#fff;display:inline-flex;align-items:center;justify-content:center;border-radius:12px;flex-shrink:0}.write-avatar .i{width:27px;height:27px}.write-card>.i{margin-left:auto}.mobile-write-card{display:none}.list-controls{margin-bottom:23px;background:var(--card);border:1px solid #e1d7ec;border-radius:15px;overflow:hidden}.status-tabs{display:flex;gap:4px;padding:6px;background:#eee7f4;overflow-x:auto;scrollbar-width:thin}.status-tabs>a{display:flex;align-items:center;justify-content:center;gap:7px;font-size:11px;font-weight:500;white-space:nowrap;flex:1;padding:10px 8px;color:#776b87;border-radius:9px}.status-tabs>a>span{font-size:9px;line-height:1;background:#e0d2eb;color:#776b87;border-radius:5px;padding:4px 5px}.status-tabs>a[aria-current]{background:#675de1;color:#fff;box-shadow:0 3px 6px #675de12a}.status-tabs>a[aria-current]>span{background:#ffffff26;color:#fff}.list-search{display:flex;gap:0;padding:12px}.filter-input{display:flex;align-items:center;gap:9px;min-width:0;flex:1;background:#f6f2fa;border:1px solid #e6dbee;border-radius:9px 0 0 9px;padding:9px 12px}.filter-input>.i{color:#baa2cb;width:17px;height:17px}.filter-input input{width:100%;min-width:0;background:none;border:0;outline:0;font-size:12px;color:var(--ink)}.sort-select{display:flex;min-width:0}.sort-select select{font-size:11px;padding:10px 12px;max-width:130px;border:1px solid #e6dbee;background:var(--card);color:#776b87;border-left:0;border-radius:0;cursor:pointer}.search-submit{border:1px solid #d3c5e2;border-left:0;color:var(--brand);background:#eee6f6;border-radius:0 9px 9px 0;padding:8px 13px;display:flex;align-items:center}.search-submit:hover{background:#e2d4ef}
/* Discovery pages */
.directory-hero{position:relative;overflow:hidden;background:#eee8fa;border-bottom:1px solid #ded1ed;padding:47px 0 43px}.directory-hero>.wrap{position:relative;z-index:1}.directory-hero .eyebrow{color:#776b87}.directory-hero h1{font-size:38px;line-height:1.32;letter-spacing:-.04em;color:#3d2e50;max-width:800px}.directory-hero h1>span{color:#8d66bd}.directory-hero p{font-size:14px;color:#776b87;max-width:600px;margin:18px 0 27px}.directory-search{display:flex;gap:10px;max-width:850px;background:#fff;border:1px solid #d9c6e9;box-shadow:0 5px 20px #4a276414;padding:9px;border-radius:15px}.directory-search>label{display:flex;align-items:center;gap:10px;min-width:0;flex:1}.directory-search>label:first-child{flex:1.5;padding-left:12px}.directory-search>label>.i{color:#baa0cc;flex-shrink:0}.directory-search input,.directory-search select{font-size:13px;background:none;border:0;color:#776b87;padding:11px 9px;min-width:0;width:100%;outline:0}.directory-search>label:nth-child(2){border-left:1px solid #eee4f5}.directory-search .btn{font-size:12px}.directory-art{position:absolute;inset:40px 5% auto auto;width:220px;height:180px;transform:rotate(-10deg);opacity:.45}.directory-art>.i{position:absolute;background:#faf6ff;border:1px solid #d9c2eb;padding:23px;border-radius:25px;box-sizing:content-box;color:#ab8dcc;width:60px;height:60px}.directory-art>.i:nth-child(2){left:125px;top:40px;width:35px;height:35px;transform:rotate(20deg)}.directory-art>.i:nth-child(3){left:55px;top:130px;width:25px;height:25px;transform:rotate(-15deg)}.directory-content{padding-block:32px 65px}.directory-toolbar{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:27px}.directory-toolbar h2{font-size:24px;color:var(--heading)}.directory-toolbar p{font-size:12px;color:#ac8dbf;margin:6px 0 0}.brand-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:22px}.bcard{display:flex;flex-direction:column;gap:20px;min-width:0;background:var(--card);border:1px solid #e2d4eb;border-radius:18px;padding:25px;transition:box-shadow .15s,border-color .15s}.bcard:hover{border-color:#c5a7dc;box-shadow:0 10px 22px #47275e0a}.bcard-head{display:flex;align-items:center;justify-content:space-between}.bcard-arrow{width:31px;height:31px;display:flex;align-items:center;justify-content:center;border:1px solid #eee4f4;border-radius:50%;background:#f8f2fc;color:#776b87}.bcard .meta{min-width:0}.bcard-category{font-size:11px;color:#776b87}.bcard h3{font-size:21px;color:var(--heading);margin:5px 0 9px}.brand-response-tag{display:inline-flex;gap:5px;align-items:center;font-size:10px;color:#776b87;background:#f5eff9;padding:4px 7px;border-radius:5px}.bcard-stats{display:grid;grid-template-columns:repeat(3,1fr);padding-top:17px;border-top:1px solid #eee3f5;gap:10px}.bcard-stats b{display:flex;align-items:center;gap:3px;font-size:17px;font-weight:600;color:#6f527f;line-height:1.6}.bcard-stats small{font-size:9px;display:block;color:#776b87}.bcard-stats .i{width:12px;height:12px;fill:#e8ab4f;color:#e8ab4f}.feed-hero{background:#ede7f7;border-bottom:1px solid #ddceeb;padding:39px 0}.feed-hero>.wrap{display:flex;justify-content:space-between;gap:35px;align-items:center}.feed-hero h1{font-size:31px;max-width:730px;color:#3f2e52}.feed-hero p{font-size:14px;color:#776b87;margin-bottom:0}.feed-page{padding-block:32px 65px;scroll-margin-top:110px}.feed-sidebar{padding-top:4px}.detail-brand-name{display:flex;gap:13px;align-items:center}.detail-brand-name h3{font-size:17px;margin:0 0 5px}.detail-brand-name>div>span{font-size:11px;color:#776b87}.mini-metrics{display:grid;grid-template-columns:1fr 1fr;gap:15px;background:var(--surface);border-radius:10px;padding:16px;margin-block:23px}.mini-metrics>span{font-size:11px;color:#776b87}.mini-metrics b{display:block;font-size:23px;color:var(--heading);font-weight:600}.related-complaints>a{display:flex;flex-direction:column;gap:10px;padding-block:17px;border-top:1px solid #eadcf2}.related-complaints>a:first-child{border:0;padding-top:0}.related-complaints>a:last-child{padding-bottom:0}.related-complaints .status{align-self:flex-start;font-size:9px;padding:4px 7px}.related-complaints strong{font-size:13px;line-height:1.65;font-weight:500}.related-complaints>a>span:last-child{display:flex;align-items:center;gap:5px;font-size:10px;color:#776b87}.related-complaints>a>span:last-child>.i:last-child{margin-left:auto}

/* Dark solution section */
.solutions-section{background:#272634;color:#fff;padding-block:76px 70px;scroll-margin-top:95px}.solutions-section h2{font-size:51px;text-align:center;font-weight:400;letter-spacing:-.04em}.solution-filter{display:flex;align-items:center;justify-content:center;gap:30px;flex-wrap:wrap;margin:55px 0 45px}.solution-filter select{width:350px;height:56px;border-radius:99px;border:0;padding:0 26px;background:#3a3849;color:#c8c6d3;font-size:16px;max-width:100%}.period-label{display:flex;align-items:center;gap:10px;font-size:14px}.period-label i{width:22px;height:22px;border:1px solid #66d09f;border-radius:50%;position:relative}.period-label i:after{content:'';position:absolute;inset:4px;background:#66d09f;border-radius:50%}.filter-submit{padding:7px 15px;border:1px solid #696575;border-radius:99px;background:none;color:#fff;font-size:12px}.js .filter-submit{display:none}.solution-note{max-width:820px;margin:0 auto 52px;text-align:center;color:#a3a1ad;font-size:14px;line-height:1.9}.solution-list{display:grid;gap:12px;max-width:1060px;margin:auto}.solution-row{display:flex;align-items:center;gap:22px;min-height:116px;border-radius:28px;background:#f3f4f6;color:#404040;overflow:hidden;padding-right:30px}.solution-row:hover{color:#404040;background:#fff}.solution-rank{align-self:stretch;display:flex;align-items:center;justify-content:center;width:56px;background:#deeafc;font-size:19px;color:#657a98;flex-shrink:0}.brand-logo{display:inline-flex;align-items:center;justify-content:center;width:72px;height:72px;border:1px solid #dedee5;border-radius:16px;background:#fff;flex-shrink:0}.brand-logo .avatar{background:transparent!important;color:#666275;border-radius:10px;font-size:27px}.solution-brand{min-width:0;flex:1}.solution-brand strong{font-size:20px;font-weight:500;display:block}.solution-brand small{font-size:11px;color:#90909b;display:flex;align-items:center;gap:5px;margin-top:6px}.solution-brand small .i{color:#54bda1}.solution-score{display:flex;align-items:center;gap:5px;flex-wrap:wrap;justify-content:flex-end}.solution-score strong{font-size:23px;font-weight:600}.solution-score small{display:block;width:100%;text-align:right;color:#868692;font-size:10px}.rating-symbol{display:inline-flex;align-items:center;justify-content:center;width:27px;height:27px;background:#f6a232;color:#fff;border-radius:5px;flex-shrink:0}.rating-symbol .i{fill:currentColor;stroke:currentColor;width:19px;height:19px}.solutions-more{display:flex;align-items:center;justify-content:center;gap:10px;color:#d3d0e1;margin:35px auto 0;font-size:13px}.solution-empty{color:#ccc9d5;text-align:center;padding:30px}

/* Trend100: white rows inside a light-gray list */
.trend-page{padding-top:52px;padding-bottom:90px}.trend-page-head{display:flex;align-items:center;justify-content:space-between;gap:25px}.trend-page h1{font-size:39px;color:var(--heading);letter-spacing:-.04em}.trend-description{font-size:17px;line-height:1.85;color:var(--muted);max-width:700px;margin:32px 0 60px}.trend-columns{display:grid;grid-template-columns:minmax(0,1fr) 120px 140px 140px 30px;gap:20px;padding:0 48px 25px;font-size:12px;color:#aaaab3}.trend-columns span:not(:first-child){text-align:center}.trend-wrap{display:flex;flex-direction:column;gap:8px;background:var(--surface);border-radius:52px;padding:22px}.trend-row{background:var(--card);border-radius:30px;overflow:hidden}.trend-row summary{display:grid;grid-template-columns:minmax(0,1fr) 120px 140px 140px 30px;gap:20px;align-items:center;padding:23px 26px;list-style:none;cursor:pointer;min-height:117px}.trend-row summary::-webkit-details-marker{display:none}.trend-brand-cell{display:flex;align-items:center;gap:17px;min-width:0}.rank{flex-shrink:0;width:26px;color:#8e8d98;font-size:19px}.trend-brand-name{min-width:0}.trend-brand-name strong{font-size:16px;font-weight:600;display:block;line-height:1.5}.trend-brand-name small{display:block;font-size:11px;line-height:1.6;color:var(--muted);margin-top:5px}.trend-chart{display:block;color:#70d6c4;max-width:110px}.trend-chart svg{width:100%;height:45px;display:block}.trend-change,.trend-total{text-align:center;font-size:15px;font-weight:600;color:#81808c}.trend-change .i{width:12px;height:12px;margin-left:3px}.trend-change.up .i{color:#68c99c}.trend-change.down .i{color:#db9b82}.expand-icon{width:30px;height:30px;display:flex;align-items:center;justify-content:center;border:1px solid var(--border);border-radius:50%;color:#85838c}.trend-row[open] .expand-icon{transform:rotate(180deg)}.trend-expanded{padding:0 35px 25px 70px;border-top:1px solid var(--surface);font-size:13px;color:var(--muted)}.trend-expanded a{color:var(--brand);font-size:12px}
/* Complaint detail: borderless article and visible author information */
.article{padding-top:55px;padding-bottom:80px}.c-detail{padding:0;background:transparent;border:0}.c-detail h1{font-size:29px;line-height:1.4;font-weight:700;letter-spacing:-.015em;margin:0 0 27px;color:#29292d;overflow-wrap:anywhere}.c-detail h1 a{color:var(--brand)}.detail-author{display:flex;align-items:center;gap:13px;margin:24px 0 29px}.detail-author .avatar{width:45px;height:45px;font-size:25px}.author-line{display:flex;align-items:center;gap:8px;flex-wrap:wrap;line-height:1.5}.author-line strong{font-size:14px;font-weight:600}.author-line a{font-size:12px;color:var(--brand)}.author-meta{display:flex;align-items:center;gap:14px;font-size:12px;color:var(--muted);margin-top:7px}.author-meta>span{display:inline-flex;gap:4px;align-items:center}.c-body{font-size:16px;line-height:1.95;color:var(--ink)}.c-body p{margin:0 0 22px}.detail-rating{display:flex;align-items:center;gap:14px;margin-block:10px 27px}.detail-rating>strong{font-size:20px}.detail-status{margin-left:auto}.stars{display:inline-flex;gap:3px;color:#f0a000}.star{display:inline-flex}.star .i{width:17px;height:17px;stroke:#c7c6ce;fill:none}.star.on .i{fill:#f0a000;stroke:#f0a000}.rating-boxes .star{background:#dcdce1;border-radius:4px;padding:4px;color:#fff}.rating-boxes .star.on{background:#eda207}.rating-boxes .star .i{fill:#fff;stroke:#fff;width:19px;height:19px}.status{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:600;border-radius:99px;padding:7px 11px;white-space:nowrap}.status .d{width:6px;height:6px;border-radius:50%;background:currentColor}.status.wait{background:var(--warn-bg);color:var(--warn)}.status.ans{background:var(--ans-bg);color:var(--ans)}.status.ok{background:var(--ok-bg);color:var(--ok)}.status.muted{color:var(--muted);background:var(--surface)}.resolution-banner{background:#69ca94;color:#fff;border-radius:17px;padding:25px 28px;margin-bottom:29px}.resolution-banner strong{display:block;font-size:23px;font-weight:600;line-height:1.5}.resolution-banner>span{display:flex;align-items:center;gap:9px;font-size:13px;margin-top:13px}.detail-actions{display:flex;align-items:center;justify-content:space-between;margin-top:28px;padding-top:20px;border-top:1px solid var(--border);gap:15px}.complaint-sidebar{padding-top:5px}.responses{margin-top:50px;display:grid;gap:20px}.responses h2{font-size:21px;margin-bottom:6px}.response{display:block;padding:23px;border:1px solid var(--border);border-radius:14px;background:var(--bg)}.response.brand{border-color:#dfdbee;background:var(--bg)}.rhead{display:flex;align-items:center;gap:10px;flex-wrap:wrap;font-size:12px;font-weight:600;margin-bottom:14px}.response .avatar{width:35px;height:35px;font-size:18px}.rhead .tag{font-size:9px;padding:3px 7px;border-radius:5px;background:var(--brand-weak);color:var(--brand)}.rhead .when{margin-left:auto;color:var(--muted);font-size:10px;font-weight:400}.response p{font-size:14px;line-height:1.85;margin:0}.response .tag.member{color:var(--muted);background:var(--surface)}

/* ---------- Forms ---------- */
.form-card{background:var(--card);border:1px solid var(--border);border-radius:var(--radius);padding:26px;box-shadow:var(--shadow)}
.auth-wrap{max-width:460px;margin-inline:auto;padding-block:40px}
.auth-wrap h1{font-size:28px;margin-bottom:8px}
.auth-wrap .lead{color:var(--muted);margin:0 0 22px}
.field{display:flex;flex-direction:column;gap:7px;margin-bottom:16px}
.field label{font-weight:600;font-size:14.5px}
.field .hint{font-size:12.5px;color:var(--muted);font-weight:400}
.field input,.field textarea,.field select{width:100%;border:1.5px solid var(--border);background:var(--bg);color:var(--ink);border-radius:var(--radius-sm);padding:12px 14px;font-size:15px;font-family:inherit}
.field textarea{min-height:170px;resize:vertical;line-height:1.6}
.field input:focus,.field textarea:focus,.field select:focus{border-color:var(--brand);outline:none}
.form-note{font-size:13px;color:var(--muted);margin-top:2px}
.alert{padding:12px 16px;border-radius:var(--radius-sm);font-size:14.5px;font-weight:500;margin-bottom:18px}
.alert.err{background:var(--warn-bg);color:var(--warn)}
.alert.ok{background:var(--ok-bg);color:var(--ok)}
.alert.info{background:var(--ans-bg);color:var(--ans)}
.auth-alt{text-align:center;margin-top:18px;color:var(--muted);font-size:14.5px}
.auth-alt a{color:var(--link);font-weight:600}
.page-narrow{max-width:760px;margin-inline:auto;padding-block:16px 50px}
.page-narrow h1{font-size:clamp(26px,4vw,36px);margin-bottom:8px}
.rating-input{display:flex;gap:6px;align-items:center}
.rating-input button{border:none;background:none;padding:2px;color:#cbb26a;line-height:0}
.rating-input button .i{width:28px;height:28px;fill:none;stroke:currentColor}
.rating-input button.on .i,.rating-input button.hover .i{fill:#f0a500;stroke:#f0a500;color:#f0a500}

/* ---------- Prose (kurumsal sayfalar) ---------- */
.prose{font-size:16.5px;line-height:1.75;color:var(--ink)}
.prose h2{font-size:22px;margin:30px 0 10px}
.prose h3{font-size:18px;margin:22px 0 8px}
.prose p{margin:0 0 15px}
.prose ul{margin:0 0 15px;padding-left:22px;display:flex;flex-direction:column;gap:7px}
.prose a{color:var(--link);font-weight:600}
.prose a:hover{text-decoration:underline}
.prose .updated{color:var(--muted);font-size:14px;margin-bottom:24px}



/* Footer and pagination */
.site-footer{background:var(--surface);margin-top:0;border-top:1px solid #eee}.footer-inner{display:grid;grid-template-columns:1.5fr 1fr 1fr 1fr;gap:45px;padding-block:60px 35px}.footer-note{font-size:12px;color:var(--muted);line-height:1.9;max-width:35ch;margin-top:20px}.footer-inner h4{font-size:12px;color:var(--muted);font-weight:500;margin-bottom:20px}.footer-inner ul{list-style:none;display:grid;gap:10px;padding:0;margin:0}.footer-inner li a{font-size:12px;color:var(--muted)}.footer-bottom{display:flex;align-items:center;justify-content:space-between;gap:20px;flex-wrap:wrap;border-top:1px solid var(--border);padding-block:22px;color:var(--muted);font-size:10px}.theme-link{border:0;background:none;color:var(--muted);font-size:10px;display:inline-flex;align-items:center;gap:5px}.pager{display:flex;align-items:center;justify-content:center;gap:16px;margin-top:30px}.pg{padding:9px 18px;border:1px solid var(--border);border-radius:99px;font-size:12px}.pg-info{color:var(--muted);font-size:12px}.empty{padding:45px 20px;text-align:center;color:var(--muted);font-size:14px}.empty>.i{width:35px;height:35px}.pill,.chip{display:inline-flex;align-items:center;gap:6px;font-size:12px;color:var(--muted);padding:5px 11px;border:1px solid var(--border);border-radius:99px}.chips{display:flex;gap:7px;flex-wrap:wrap}.form-card{box-shadow:none}.form-card .btn{font-size:13px}.auth-wrap{padding-block:55px}.form-note{line-height:1.8}.page-narrow{padding-bottom:70px}

/* Detail and supporting components */
.article{padding-top:34px}.article .layout-2{gap:38px}.c-detail h1{font-size:32px;line-height:1.4}.author-line strong{font-size:15px}.author-line a{font-size:12px}.author-meta{font-size:12px}.c-body{font-size:16px;line-height:1.95}.responses{padding-top:28px;border-top:1px solid var(--border);margin-top:35px}.responses h2{font-size:23px}.response{padding:25px;border-radius:16px;background:var(--surface);border-color:#e1d7ed}.response.brand{display:block;background:#f0eafa;border-color:#d4c6e8}.response .rhead{font-size:13px}.response .rhead .when{font-size:11px}.response .rhead .tag{font-size:10px;background:#dfd1f0;color:#85659e}.response p{font-size:14px}.status{font-size:10px;padding:6px 10px}.status.wait{color:#9a722c;background:#fcf1dc;border:1px solid #eddfbf}.status.ans{color:#8064aa;background:#eee6f8;border:1px solid #ddcfee}.status.ok{color:#408c7b;background:#e4f5ee;border:1px solid #cbe8db}.resolution-banner{background:#64bb91}.empty h3{font-size:20px;color:var(--heading);margin:15px 0 8px}.empty p{font-size:13px}.empty .btn{margin-top:10px}.brand-faq,.rating-panel,.brand-about,#marka-sikayetleri{scroll-margin-top:110px}.solutions-section{padding-block:65px}.solutions-section h2{font-size:45px}.solution-filter{margin:35px 0}.solution-note{margin-bottom:35px}.solution-row{min-height:105px;border-radius:22px}.solution-brand strong{font-size:20px}.solution-brand small{font-size:11px}.solution-score small{font-size:11px}.trend-page{padding-top:30px}.trend-description{margin:22px 0 37px}.trend-wrap{border:1px solid #e3deeb}.trend-brand-name strong{font-size:17px}.trend-brand-name small{font-size:12px}.footer-note,.footer-inner li a{font-size:13px}.footer-inner h4{font-size:13px;color:var(--heading);font-weight:600}.footer-bottom,.theme-link{font-size:11px}.footer-inner{padding-block:45px 35px}.site-footer{border-top-color:var(--border)}.brand-faq summary{color:#6b6278}.profile-nav a{color:#787080}.side-card p,.crow>p,.hero-description{color:#746e7f}.brand-about p{color:#85778e}.brand-rating a{color:#887b93}.rating-summary>div>span:last-child{color:#776b87}.sort-select select,.filter-input input,.filter-input input::placeholder{color:#776b87}.status-tabs>a{color:#776b87}.status-tabs>a>span{color:#776b87}.bcard-stats small,.bcard-category,.brand-response-tag{color:#776b87}.directory-hero p,.feed-hero p{color:#776b87}.activity-bars small,.activity-bars span{color:#776b87}.side-card .side-note{color:#776b87}
/* Optional dark appearance shares the same component hierarchy. */
:root[data-theme="dark"] .site-header,:root[data-theme="dark"] .brand-profile,:root[data-theme="dark"] .brand-overview,:root[data-theme="dark"] .crow,:root[data-theme="dark"] .cplx,:root[data-theme="dark"] .side-card,:root[data-theme="dark"] .bcard,:root[data-theme="dark"] .list-controls{background:var(--card);border-color:var(--border)}
:root[data-theme="dark"] .brand b{color:#eee8ff}:root[data-theme="dark"] .brand-canvas,:root[data-theme="dark"] .directory-canvas{background:var(--bg)}:root[data-theme="dark"] .hero,:root[data-theme="dark"] .directory-hero,:root[data-theme="dark"] .feed-hero,:root[data-theme="dark"] .spotlight,:root[data-theme="dark"] .profile-metrics,:root[data-theme="dark"] .overview-intro,:root[data-theme="dark"] .profile-nav,:root[data-theme="dark"] .status-tabs,:root[data-theme="dark"] .reply-preview,:root[data-theme="dark"] .sidebar-help,:root[data-theme="dark"] .response.brand,:root[data-theme="dark"] .filter-input{background:var(--surface);border-color:var(--border)}:root[data-theme="dark"] .hero h1,:root[data-theme="dark"] .directory-hero h1,:root[data-theme="dark"] .feed-hero h1,:root[data-theme="dark"] .c-detail h1{color:var(--heading)}:root[data-theme="dark"] .hero h1 span,:root[data-theme="dark"] .sidebar-help h3{color:var(--brand)}:root[data-theme="dark"] .header-search input,:root[data-theme="dark"] .sort-select select{background:var(--surface);color:var(--ink)}:root[data-theme="dark"] .status-donut>div{background:var(--card)}
/* Responsive layouts */
@media(max-width:1180px){.header-inner{gap:16px}.header-inner>.header-search{display:none}.header-actions{gap:18px}.header-nav a{padding-inline:10px}.layout-2{grid-template-columns:minmax(0,1fr) 290px;gap:24px}.brand-head{padding:28px}.profile-metrics>div,.profile-metrics>a{padding:20px}.profile-metrics small{font-size:10px}.brand-head h1{font-size:31px}.report-visual{gap:22px}.status-donut{width:135px;height:135px}.brand-overview{padding:24px}.trend-columns,.trend-row summary{grid-template-columns:minmax(0,1fr) 90px 100px 100px 28px;gap:16px}.trend-row summary{padding:20px}.trend-brand-cell{gap:13px}.trend-brand-name strong{font-size:15px}.trend-brand-name small{font-size:11px}.trend-columns{padding-inline:40px}.cat-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.directory-art{right:4%;opacity:.3}.side-card{padding:22px}}
@media(max-width:960px){.wrap{padding-inline:24px}.header-nav a{font-size:12px;padding:9px}.login-link{font-size:12px}.header-actions{gap:16px}.brand b{font-size:23px}.btn{font-size:12px;padding:11px 17px;min-height:43px}.header-inner{min-height:80px}.layout-2{grid-template-columns:minmax(0,1fr) 260px;gap:20px}.brand-head{gap:19px;padding:25px}.brand-head h1{font-size:28px}.brand-emblem.emblem-large{width:90px;height:90px;font-size:32px}.profile-actions{min-width:140px}.profile-metrics>div,.profile-metrics>a{gap:10px;padding:18px 16px}.metric-icon{width:30px;height:30px;border-radius:9px}.profile-metrics strong{font-size:21px}.profile-nav a{font-size:11px;padding:10px 8px}.brand-overview{padding:21px}.panel-heading h2{font-size:18px}.report-visual{flex-direction:column;gap:25px}.status-donut{width:138px;height:138px}.report-bars{width:100%}.report-row{grid-template-columns:1fr 30px}.side-card{padding:20px}.side-card h3{font-size:15px}.complaint-list-title h2{font-size:21px}.crow{padding:22px}.crow h3{font-size:19px}.crow>p{font-size:13px}.crow .foot .read-complaint{display:none}.status-tabs>a{font-size:10px;padding:9px 6px}.status-tabs>a>span{font-size:8px}.list-search{padding:10px}.filter-input{padding-inline:10px}.sort-select select{padding-inline:7px;max-width:110px;font-size:10px}.filter-input input{font-size:11px}.search-submit{padding:8px}.hero-in{min-height:470px}.hero h1{font-size:49px}.hero-description{font-size:14px}.hero-search{min-height:58px;gap:8px;padding-left:14px}.hero-search input{font-size:12px}.hero-search .btn{min-height:44px;padding-inline:20px}.hero-shortcuts{font-size:10px}.feed{grid-template-columns:repeat(2,minmax(0,1fr))}.section-heading h2{font-size:31px}.hero-kicker{font-size:11px}.directory-art{display:none}.brand-grid{gap:18px}.bcard{padding:21px}.bcard-stats{gap:5px}.bcard-stats b{font-size:15px}.bcard-stats small{font-size:8px}.bcard h3{font-size:19px}.directory-toolbar .seg a{padding:8px 10px;font-size:11px}.c-detail h1{font-size:28px}.article .layout-2{gap:25px}.c-body{font-size:15px}.footer-inner{gap:25px}.trend-columns{font-size:10px}.trend-row summary{gap:12px}.trend-wrap{padding:16px;border-radius:35px}.trend-row{border-radius:23px}.trend-brand-cell .brand-logo{width:50px;height:50px}.trend-brand-cell .brand-emblem{font-size:21px;border-radius:13px}.rank{font-size:16px;width:19px}.trend-change,.trend-total{font-size:13px}.trend-brand-name strong{font-size:13px}.trend-brand-name small{font-size:10px}.cat-grid{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:760px){.header-inner{gap:10px;min-height:74px;padding-block:13px}.header-nav{display:none}.hide-mob{display:none!important}.menu-btn{display:inline-flex}.header-actions{gap:10px}.header-actions>.btn{padding:0;width:42px;min-height:42px;border-radius:12px}.platform-bar{font-size:10px;padding-block:7px}.brand b{font-size:22px}.brand .mark{width:29px;height:29px}.crumbs{font-size:10px;gap:8px;padding-block:12px}.brand-page{padding-top:20px;padding-bottom:40px}.brand-head{gap:17px;padding:24px;flex-wrap:wrap}.brand-head h1{font-size:27px}.brand-emblem.emblem-large{width:82px;height:82px;font-size:29px;border-radius:19px}.brand-subline{font-size:10px;gap:7px;flex-wrap:wrap}.brand-rating strong{font-size:22px}.brand-rating a{font-size:10px;margin-left:4px}.brand-rating{margin-top:10px}.brand-rating>span:not(.rating-symbol){font-size:11px}.brand-rating .rating-symbol{width:23px;height:23px}.brand-rating .rating-symbol .i{width:16px;height:16px}.profile-actions{width:100%;flex-direction:row;align-items:center;justify-content:space-between;gap:12px;min-width:0;padding-top:3px}.profile-actions .btn{flex:1}.profile-actions .copy-link{padding:10px 12px;border:1px solid var(--border);background:var(--surface)}.profile-actions .copy-link span{font-size:11px}.profile-metrics{grid-template-columns:repeat(2,1fr)}.profile-metrics>div,.profile-metrics>a{padding:17px 22px;border-right:1px solid #e9e4f1;border-bottom:1px solid #e9e4f1}.profile-metrics>:nth-child(2){border-right:0}.profile-metrics>:nth-child(n+3){border-bottom:0}.profile-metrics strong{font-size:23px}.profile-metrics small{font-size:10px}.metric-icon{width:33px;height:33px}.profile-nav{margin-block:17px 21px;gap:5px;padding:5px}.profile-nav>a{font-size:10px;padding:10px 8px}.profile-nav>a>.i{display:none}.profile-nav>a:last-child{display:none}.layout-2{grid-template-columns:1fr;gap:25px}.brand-overview{padding:23px}.panel-heading h2{font-size:19px}.overview-intro{font-size:12px;line-height:1.9;padding:14px 16px}.report-visual{flex-direction:row;gap:30px;padding-block:27px}.status-donut{width:137px;height:137px}.status-donut strong{font-size:27px}.report-row{font-size:11px;row-gap:7px}.report-bars{gap:16px}.report-footnote{font-size:10px}.brand-sidebar{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.brand-sidebar>.side-card,.brand-sidebar>.sidebar-help{margin:0}.brand-sidebar>.brand-about{grid-column:1/-1}.brand-sidebar>.sidebar-help{grid-column:1/-1}.brand-sidebar>.side-card:has(.related-brands){grid-column:1/-1}.rating-summary{gap:13px}.rating-summary>strong{font-size:33px}.rating-summary>div>.stars .i{width:14px;height:14px}.rating-summary>div>span:last-child{font-size:9px}.brand-faq{padding:23px}.brand-faq h2{font-size:20px}.brand-faq summary{font-size:12px}.complaint-list-title h2{font-size:22px}.complaint-list-title>span{font-size:11px}.status-tabs>a{font-size:11px;padding:10px 7px}.status-tabs>a>span{font-size:9px}.sort-select select{font-size:11px;padding-inline:11px;max-width:130px}.filter-input input{font-size:12px}.search-submit{padding:9px 13px}.clist{gap:17px}.crow{padding:23px}.crow h3{font-size:20px}.crow>p{font-size:14px}.crow .foot{font-size:10px;gap:12px}.complaint-card-head .status{font-size:9px}.brand-complaints{margin-top:27px}.hero-in{grid-template-columns:1fr;gap:10px;padding-top:28px;padding-bottom:5px;min-height:0}.hero-copy{padding-block:0}.hero h1{font-size:48px;line-height:1.17;margin-bottom:19px}.hero-description{font-size:14px;margin-bottom:25px}.hero-kicker{font-size:11px;margin-bottom:22px}.hero-search{max-width:none}.hero-search input{font-size:13px}.hero-visual{width:100%;max-width:450px;margin:18px auto 0}.hero-visual img{max-height:365px}.hero-shortcuts{font-size:10px;gap:7px}.hero-shortcuts>a{padding:4px 7px}.spotlight{padding-block:42px}.section-heading{gap:20px;align-items:baseline;margin-bottom:25px}.section-heading h2{font-size:28px}.section-heading>a{font-size:11px;line-height:1.7;max-width:105px;text-align:right}.feed{display:flex;overflow-x:auto;scroll-snap-type:x mandatory;gap:16px;padding-bottom:10px}.cplx{flex:0 0 85%;max-width:360px;scroll-snap-align:start;padding:22px}.cplx h3{font-size:18px}.cplx>p{font-size:13px}.block{padding-block:42px}.cat-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:13px}.cat{padding:20px 17px;gap:10px}.cat b{font-size:13px}.cat>span:last-child{font-size:11px}.stats{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.stat{padding:22px 12px}.stat b{font-size:35px}.stat span{font-size:11px}.steps{grid-template-columns:1fr;gap:17px}.step{padding:23px}.step .no{width:34px;height:34px;font-size:17px;margin-bottom:15px}.step h3{font-size:18px}.step p{font-size:13px}.solutions-section{padding-block:44px}.solutions-section h2{font-size:34px}.solution-filter{gap:18px;margin:28px 0}.solution-filter select{width:100%;height:50px;font-size:13px}.period-label{font-size:12px}.solution-note{font-size:12px;margin-bottom:28px;line-height:1.9}.solution-row{min-height:93px;border-radius:18px;gap:12px;padding-right:15px}.solution-rank{width:30px;font-size:13px}.solution-row .brand-logo{width:48px;height:48px}.solution-row .brand-emblem{border-radius:12px;font-size:19px}.solution-brand strong{font-size:15px}.solution-brand small{font-size:8px;line-height:1.6}.solution-score{max-width:85px}.solution-score strong{font-size:18px}.solution-score .rating-symbol{width:20px;height:20px}.solution-score .rating-symbol .i{width:13px;height:13px}.solution-score small{font-size:8px}.directory-hero{padding:32px 0}.directory-hero h1{font-size:31px}.directory-hero p{font-size:13px;line-height:1.8}.directory-search{flex-wrap:wrap;padding:10px;gap:8px}.directory-search>label:first-child{flex:0 0 100%;padding:0;background:#f7f2fc;border-radius:8px;padding-left:9px}.directory-search>label:nth-child(2){border:0}.directory-search input,.directory-search select{font-size:12px}.directory-search .btn{font-size:11px;min-height:42px}.directory-content{padding-block:27px 45px}.directory-toolbar{align-items:flex-start;flex-direction:column;gap:20px}.directory-toolbar h2{font-size:23px}.directory-toolbar .seg{width:100%}.directory-toolbar .seg a{flex:1;text-align:center;font-size:11px}.brand-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.bcard{padding:20px;gap:15px}.bcard h3{font-size:19px}.bcard-stats b{font-size:16px}.bcard-stats small{font-size:8px}.feed-hero{padding:30px 0}.feed-hero>.wrap{flex-direction:column;align-items:flex-start;gap:19px}.feed-hero h1{font-size:27px;line-height:1.4}.feed-hero p{font-size:13px;line-height:1.8}.feed-page{padding-block:27px 45px}.feed-sidebar{display:grid;grid-template-columns:1fr;gap:20px}.feed-sidebar>*{margin:0}.article{padding-top:25px;padding-bottom:42px}.article .layout-2{gap:30px}.c-detail h1{font-size:27px}.c-body{font-size:15px;line-height:1.95}.detail-author{margin-block:23px}.detail-author .avatar{width:42px;height:42px;font-size:22px}.author-line strong{font-size:13px}.author-line a{font-size:11px}.author-meta{font-size:10px}.detail-rating{gap:11px}.rating-boxes .star .i{width:17px;height:17px}.rating-boxes .star{padding:4px}.detail-rating>strong{font-size:18px}.resolution-banner{padding:21px}.resolution-banner strong{font-size:21px}.resolution-banner>span{font-size:11px;line-height:1.8}.responses h2{font-size:21px}.response{padding:22px}.response p{font-size:13px}.complaint-sidebar{padding:0;display:grid;gap:20px}.complaint-sidebar>*{margin:0}.mobile-write-card{display:block;margin:25px 0}.mobile-write-card .write-card{margin:0}.complaint-sidebar>.write-card{display:none}.trend-page{padding-top:25px;padding-bottom:45px}.trend-page h1{font-size:32px}.trend-description{font-size:14px;line-height:1.9;margin:23px 0 30px}.trend-page-head .copy-link{padding:10px}.trend-page-head .copy-link>span{display:none}.trend-columns{display:none}.trend-wrap{padding:10px;border-radius:24px;gap:9px}.trend-row{border-radius:16px}.trend-row summary{grid-template-columns:minmax(0,1fr) 60px 23px;gap:7px;padding:17px 12px;min-height:98px}.trend-chart,.trend-total{display:none}.trend-brand-cell{gap:9px}.trend-brand-cell .brand-logo{width:43px;height:43px}.trend-brand-cell .brand-emblem{font-size:17px;border-radius:11px}.trend-brand-name strong{font-size:13px}.trend-brand-name small{font-size:9px}.rank{font-size:13px;width:18px}.trend-change{font-size:11px}.trend-change .i{width:10px;height:10px;margin:0}.expand-icon{width:23px;height:23px}.expand-icon .i{width:12px;height:12px}.trend-expanded{padding:0 15px 20px;font-size:11px}.page-hero{padding-block:29px 20px}.page-hero h1{font-size:27px}.page-hero p{font-size:14px}.footer-inner{grid-template-columns:1fr 1fr;gap:28px;padding-block:35px}.footer-inner>div:first-child{grid-column:1/-1}.footer-inner li a,.footer-inner h4{font-size:12px}.footer-bottom{gap:13px;font-size:10px}.theme-link{font-size:10px}.form-card{padding:22px}.auth-wrap h1{font-size:26px}}
@media(max-width:480px){.wrap{padding-inline:18px}.brand-profile{border-radius:18px}.brand-head{gap:13px;padding:20px}.brand-emblem.emblem-large{width:68px;height:68px;border-radius:17px;font-size:25px}.brand-head h1{font-size:24px}.brand-subline>span{display:none}.brand-rating{gap:4px}.brand-rating a{font-size:9px}.brand-rating strong{font-size:21px}.profile-actions .btn{font-size:12px}.profile-actions .copy-link{padding:12px}.profile-actions .copy-link span{display:none}.profile-metrics>div,.profile-metrics>a{padding:16px;gap:10px}.profile-metrics strong{font-size:22px}.profile-metrics small{font-size:9px}.metric-icon{width:31px;height:31px}.profile-nav>a{font-size:10px;gap:5px;padding:9px 6px}.brand-overview{padding:20px}.panel-heading{gap:10px;margin-bottom:17px}.panel-heading h2{font-size:18px}.report-mark{padding:6px}.report-mark .i{width:16px;height:16px}.period-chip{font-size:8px;padding:5px 7px}.overview-intro{padding:12px 14px;font-size:11px}.report-visual{gap:20px;padding:25px 0;align-items:center}.status-donut{width:112px;height:112px;padding:11px}.status-donut strong{font-size:25px}.status-donut span{font-size:9px}.report-row{font-size:10px;column-gap:8px;grid-template-columns:1fr 22px}.report-bars{gap:13px}.report-row>span:first-child{gap:5px}.legend-dot{width:6px;height:6px}.report-row small{font-size:9px}.report-footnote{font-size:9px}.brand-sidebar{grid-template-columns:1fr;gap:17px}.brand-sidebar>*{grid-column:auto!important}.rating-summary>strong{font-size:40px}.rating-summary>div>span:last-child{font-size:11px}.rating-summary>div>.stars .i{width:17px;height:17px}.activity-bars{height:120px}.activity-bars small,.activity-bars span{font-size:10px}.brand-faq{padding:21px}.brand-faq h2{font-size:20px}.brand-faq summary{font-size:12px}.brand-faq p{font-size:12px}.complaint-list-title h2{font-size:21px}.complaint-list-title>span{font-size:10px}.complaint-list-title .eyebrow{font-size:9px}.status-tabs{padding:5px;gap:2px}.status-tabs>a{font-size:9px;padding:10px 5px;gap:4px}.status-tabs>a>span{font-size:8px;padding:3px 4px}.list-search{padding:10px}.filter-input{padding:9px}.filter-input input{font-size:11px}.sort-select select{font-size:10px;padding-inline:6px;max-width:111px}.search-submit{padding:8px 10px}.crow{padding:20px;gap:14px}.crow h3{font-size:19px}.crow>p{font-size:13px}.complaint-author strong{font-size:13px}.complaint-author time{font-size:10px}.complaint-card-head{gap:10px}.complaint-card-head>.status{font-size:8px;padding:5px 7px}.crow .avatar.sm{width:37px;height:37px;font-size:18px}.crow .foot{gap:10px;font-size:10px}.crow .stars{gap:2px}.crow .star .i{width:12px;height:12px}.crow .foot>div{gap:5px}.crow .rating-caption{font-size:9px}.hero h1{font-size:43px}.hero-description{font-size:13px}.hero-search input{font-size:11px}.hero-search .btn{padding-inline:20px}.hero-search{gap:8px}.hero-shortcuts{gap:6px;font-size:9px}.hero-visual img{max-height:325px}.section-heading h2{font-size:25px}.section-heading>a{font-size:10px;max-width:89px}.cplx{flex-basis:91%;padding:20px}.cplx-top .status{font-size:8px}.solution-row{gap:8px;padding-right:12px}.solution-rank{width:25px}.solution-brand strong{font-size:13px}.solution-brand small{font-size:7px}.solution-score strong{font-size:16px}.solution-score small{font-size:7px}.solution-row .brand-logo{width:41px;height:41px}.solution-row .brand-emblem{font-size:17px}.solution-score{max-width:73px;gap:3px}.solution-score .rating-symbol{width:18px;height:18px}.brand-grid{grid-template-columns:1fr;gap:16px}.bcard{padding:23px;gap:18px}.bcard h3{font-size:22px}.bcard-stats b{font-size:19px}.bcard-stats small{font-size:10px}.bcard-category{font-size:12px}.brand-response-tag{font-size:11px}.directory-hero h1{font-size:29px}.c-detail h1{font-size:25px}.c-body{font-size:15px}.detail-status .status{font-size:9px}.rating-boxes .star .i{width:15px;height:15px}.rating-boxes .star{padding:3px}.detail-rating{gap:10px}.rhead .when{width:100%;margin-left:45px}.resolution-banner strong{font-size:20px}.trend-brand-cell{gap:8px}.trend-row summary{padding:16px 10px;grid-template-columns:minmax(0,1fr) 48px 21px;gap:5px}.trend-brand-cell .brand-logo{width:39px;height:39px}.trend-brand-name strong{font-size:12px}.trend-brand-name small{font-size:8px}.trend-change{font-size:10px}.rank{font-size:12px;width:15px}.stat span{font-size:10px}.empty{padding:30px 20px}.empty h3{font-size:18px}}
@media(max-width:360px){.wrap{padding-inline:15px}.brand-head h1{font-size:22px}.brand-emblem.emblem-large{width:60px;height:60px;font-size:23px}.brand-rating a{font-size:8px}.profile-metrics>div,.profile-metrics>a{padding:14px}.profile-metrics small{font-size:8px}.report-visual{gap:15px}.status-donut{width:97px;height:97px}.status-donut strong{font-size:21px}.report-row{font-size:9px}.status-tabs>a{font-size:8px}.status-tabs>a>span{display:none}.hero h1{font-size:40px}.hero-search input{font-size:10px}.hero-search .btn{padding-inline:16px}.brand-head{gap:11px;padding:18px}.brand-rating .rating-symbol{width:20px;height:20px}.trend-brand-name strong{font-size:11px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}}

/* Stronger surfaces keep navigation, metrics and actions visibly distinct. */
.btn{border-radius:99px}.hero-search .btn{border-radius:11px}.header-nav a[aria-current]{background:#675de1;color:#fff;box-shadow:0 3px 8px #675de126}.profile-metrics{background:#302d3e;border-top-color:#302d3e}.profile-metrics>div,.profile-metrics>a{border-color:#484354}.profile-metrics strong{color:#fff}.profile-metrics small{color:#c3bdcf}.profile-metrics .metric-icon{background:#474056;border-color:#5a4e70;color:#c0b0ee}.profile-metrics>a:hover{background:#3d354f}.profile-nav{background:#e3deed;border-color:#d3cbe2}.profile-nav>a{color:#74677f}.profile-nav>a[aria-current]{background:#675de1;color:#fff}.profile-nav>a[aria-current]:hover{background:#584bcf;color:#fff}.panel-heading .period-chip{color:#887396;background:#eee6f7;border-color:#dfd1ed}.rating-panel{border-top:4px solid #8a73c9}.activity-panel{background:#eee8f7;border-color:#dcd0ec}.activity-bars i{background:#9680c8}.brand-about{background:#f0ecf7;border-color:#ddd3e9}.sidebar-help{background:#e3dbf6;border-color:#cbbde8}.sidebar-help h3{color:#453557}.sidebar-help p{color:#82718f}.list-controls{border-color:#d5c6e4}.status-tabs{background:#e7def0}.list-search{background:#fff}.crow{border-color:#ddd2e7;box-shadow:0 4px 12px #3b235506}.crow:hover{border-color:#c7b4dd}.complaint-list-title>span{color:#8e769e}.bcard{border-top:3px solid #c4b0df}.bcard-stats{background:#f4eff9;border:1px solid #e8ddf1;border-radius:10px;margin-top:auto;padding:13px 11px}.bcard-stats b{color:#655078}.bcard-stats small{color:#8d739e}.feed-hero,.directory-hero{background:#e9e2f4}.side-card h3{color:#44344f}.overview-intro{background:#ece6f7;border-color:#dcd0eb;border-left-color:#9178c7}.report-footnote{color:#82738d}.brand-faq summary{color:#6f607c}.rating-distribution i{background:#e9e0ef}.rating-distribution b{background:#9279bc}.rating-distribution .i{fill:#b897c2;stroke:#b897c2}.brand-response-tag{background:#ece4f5;color:#8b709e}.cplx{border-color:#dcd0e6}.cplx-foot{border-top-color:#e6dced}.site-footer{background:#eae5f0}.stat{background:#ece6f7;border-color:#dcd0eb}.footer-inner li a,.footer-note{color:#85728e}
@media(max-width:760px){.profile-metrics>div,.profile-metrics>a{border-color:#484354}.profile-actions .btn{border-radius:11px}.profile-actions .copy-link{border-radius:11px}.profile-nav>a[aria-current]{color:#fff}.directory-search .btn{border-radius:10px}}
:root[data-theme="dark"] .list-search{background:var(--card)}:root[data-theme="dark"] .activity-panel,:root[data-theme="dark"] .brand-about,:root[data-theme="dark"] .bcard-stats,:root[data-theme="dark"] .site-footer{background:var(--surface);border-color:var(--border)}:root[data-theme="dark"] .side-card h3,:root[data-theme="dark"] .sidebar-help h3{color:var(--heading)}

@media(max-width:760px){.profile-metrics small{font-size:11px;line-height:1.6}.profile-metrics strong{font-size:24px}.profile-nav>a{font-size:11px}.brand-subline{font-size:11px}.brand-rating a{font-size:11px}.brand-overview .overview-intro{font-size:12px}.report-row{font-size:11px}.rating-distribution>div>span,.rating-distribution small{font-size:11px}.side-card .side-note{font-size:11px}.status-tabs>a{font-size:10px}.complaint-author time{font-size:11px}.complaint-card-head>.status{font-size:9px}.profile-metrics>div,.profile-metrics>a{padding-inline:16px}.period-chip{font-size:10px}.brand-faq summary{font-size:13px}.complaint-card-head .status{line-height:1.5}}
@media(max-width:360px){.profile-metrics small{font-size:10px}.profile-metrics>div,.profile-metrics>a{padding-inline:13px}.profile-nav>a{font-size:10px}.brand-rating a{font-size:9px}.report-row{font-size:10px}.status-tabs>a{font-size:9px}}

.sheet .wrap>a[aria-current]{color:#fff;background:#675de1;box-shadow:0 3px 8px #675de122}

/* ŞikayetBurda brand identity: vector mark and outlined wordmark. */
.brand .brand-wordmark{width:214px;height:auto;display:block;flex-shrink:0;overflow:visible}.footer-inner .brand-wordmark{width:224px}:root[data-theme="dark"] .brand-wordmark path[fill="#272634"]{fill:#fff}
@media(max-width:960px){.brand .brand-wordmark{width:200px}}
@media(max-width:760px){.brand .brand-wordmark{width:190px}.footer-inner .brand-wordmark{width:215px}}
@media(max-width:360px){.brand .brand-wordmark{width:173px}}

/* Licensed source media and provenance */
.avatar-photo{background:#eeedf6;overflow:hidden;flex-shrink:0}.avatar-photo img{display:block;width:100%;height:100%;object-fit:cover}.brand-emblem.brand-emblem-logo{background:#fff;border:1px solid #e5e4ee;box-shadow:0 4px 16px #27263406;padding:12px}.brand-emblem-logo img{display:block;width:100%;height:100%;object-fit:contain}.brand-emblem-logo.emblem-small{padding:7px}.brand-emblem-logo.emblem-large{padding:16px}.source-note{display:flex;align-items:flex-start;gap:8px;padding:13px 16px;margin:0 0 24px;border:1px solid #e6e3f4;border-radius:12px;background:#f6f5fb;color:#777486;font-size:12px;line-height:1.7}.source-note svg{width:15px;height:15px;margin-top:3px;flex-shrink:0}.source-note a{color:#675de1;text-decoration:underline;text-underline-offset:3px}.source-note.compact{padding:0;margin:16px 0 0;border:0;background:none;font-size:11px;align-items:center}.source-note.compact svg{margin-top:0;width:13px;height:13px}.brand-profile>.source-note{margin:16px 0 0}.rhead{flex-wrap:wrap}.response .source-note{margin-top:12px}.source-note span{min-width:0}.brand-emblem-logo>img{max-width:100%}

.brand-contact{display:flex;gap:8px;align-items:center;font-size:13px;font-weight:600;color:#675de1;margin:14px 0}.brand-address{font-size:12px!important;line-height:1.8!important;color:#807c8e}.brand-about .source-note{margin-top:14px}

.brand-profile>.source-note.compact{padding:12px 28px 16px;margin:0}.brand-profile .profile-metrics{border-radius:0}@media(max-width:600px){.brand-profile>.source-note.compact{padding:12px 18px 14px}}
.response.brand .avatar-photo img{object-fit:contain;padding:4px;background:#fff}

.attachment-gallery{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:12px;margin:24px 0;max-width:700px}.attachment-gallery a{position:relative;display:block;overflow:hidden;border:1px solid #e5e2ef;border-radius:14px;background:#f5f4fa;max-width:280px}.attachment-gallery img{width:100%;height:175px;object-fit:cover;display:block;transition:transform .2s}.attachment-gallery a:hover img{transform:scale(1.03)}.attachment-gallery a>span{display:flex;align-items:center;gap:5px;padding:9px 12px;font-size:11px;font-weight:600;color:#675de1;background:#fff}.attachment-gallery svg{width:14px;height:14px}.response-nested{margin-left:28px;border-left:3px solid #d9d4f1}.response .attachment-gallery{grid-template-columns:repeat(auto-fit,minmax(120px,180px))}.response .attachment-gallery img{height:140px}@media(max-width:600px){.attachment-gallery{grid-template-columns:repeat(2,minmax(0,1fr))}.attachment-gallery img{height:145px}.response-nested{margin-left:12px}}

.source-original{padding:16px 20px;border:1px solid #e4e0f0;border-radius:12px;background:#f7f6fb;margin:22px 0;font-size:13px;color:#716b80}.source-original summary{display:flex;align-items:center;justify-content:space-between;gap:12px;cursor:pointer;font-weight:600;color:#675de1}.source-original[open] summary{margin-bottom:16px}.source-original p{line-height:1.9;font-size:14px}.source-original summary svg{width:16px;height:16px;flex-shrink:0}
.reply-parent{display:flex;align-items:center;gap:6px;margin:0 0 14px;font-size:11px;color:#8075c0}.reply-parent svg{width:13px;height:13px}.reply-parent:hover{color:#675de1;text-decoration:underline}

.excerpt-with-media{margin:0 0 14px}.excerpt-with-media.has-photo{display:grid;grid-template-columns:minmax(0,1fr) 138px;gap:18px;align-items:start}.excerpt-with-media>p{margin:0!important}.complaint-media-preview{position:relative;display:block;border-radius:12px;overflow:hidden;border:1px solid #e5e2ee;background:#f6f5fa}.complaint-media-preview img{display:block;width:100%;height:106px;object-fit:cover}.complaint-media-preview>span{position:absolute;right:6px;bottom:6px;padding:3px 7px;border-radius:6px;font-size:11px;color:#fff;background:#272634bd}.cplx .excerpt-with-media.has-photo{grid-template-columns:minmax(0,1fr) 90px;gap:12px}.cplx .complaint-media-preview img{height:90px}@media(max-width:600px){.excerpt-with-media.has-photo{grid-template-columns:minmax(0,1fr) 90px;gap:12px}.complaint-media-preview img{height:90px}}
.native-rating-note{padding:12px 14px;border-radius:10px;background:#f2f0fa;color:#706782;font-size:12px;line-height:1.7;margin-top:16px}.native-rating-note strong{color:#675de1}